Generally, this error indicates that in any item, values or descriptions exist without a corresponding value entered. This can occur when descriptions are rolled over from the previous year's tax return, but no value is entered.
Common items to review:
Item 1
Is there a Lump Sum Payment type for Lump A payments without a valid value?
Is there an invalid character, or multiple spaces in the Payer Business Name?
Item 10
Does the bank account name/number exist without a corresponding value?
Are there invalid characters such as %, @, / or $?
Ensure the account holder's field is not blank or 0.
If prefilled, check for entries where details are missing or partially filled (ie, mandatory fields).
Item 11
Are there Dividends entered without a value?
Are there invalid characters such as %, / or $ in the Company Name?
Check for entries prefilled from the ATO where details are missing or partially filled.
Item 12
Check the Payer's ABN is valid.
Item 13
Has the Partnership/Trust name been overwritten? When using the auto-transfer feature, the Partnership/Trust name will appear in grey text. Click into the name field and delete the manually entered name.
Deductions
Are descriptions present without a corresponding deduction amount?
Item 24
Remove any back or forward slash (/) from the descriptions and replace them with periods (.). If applicable, include the code for the type of income.
If data has been prefilled directly to this item, check the prefill report and reassign the amount to the correct label.
Managed Funds Schedule
Click on the Account Holders label to check for invalid data.
Remove any special characters displayed in the Managed Funds Schedule name.
If there is only 1 account holder, ensure no values have been manually entered into the Your Share fields.